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*Internet speeds may vary and are not guaranteed. Observed speeds may vary based on device connection and other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed. Certain equipment may be required to reach advertised speeds. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for internet service. Limited time offer, subject to change without notice. Promotional pricing valid for 24 months from service start date, subject to change thereafter. Offer includes a $5/mo discount for enrollment in both automatic payments (autopay) and paperless billing (e-bill); valid email address required. Must enroll in e-bill and paperless billing within 30-days of placing the order. Without enrollment, the monthly service charge automatically increases by $5/mo. Discount appears on bill within 1-2 bill cycles after enrolling. If either auto-pay or e-bill is cancelled, services are changed, or account is not in good standing, then the $5/mo discount may be discontinued. Modem and standard Wi-Fi equipment included Free month(s) is applied to month 2 and/or month 5 of the promotion. Number of free months offered varies. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. A one-time activation fee of $9.99 (in addition to any installation fees) will be charged. Offer available to residential services only; commercial and business pricing and service offerings differ. Offer valid only for new customers or previous customers with account in good standing who have not had Astound service within the last 60 days. Non-standard installation may require additional outlet and fees. Any additional services, equipment, premium channels and other tiers of service are subject to an additional charge and regular increases. Visit astound.com/fees for info about fees and taxes. All services are governed by the Astound Customer Terms & Conditions that can be found at astound.com/official-notice. Not all services and speeds are available in all areas. Next day installation is not guaranteed. Availability varies by market and is limited to availability of appointments during normal business hours Monday-Saturday. Other restrictions may apply. **A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. Where available. © 2022 Ziff Davis, LLC. All Rights Reserved. All names, logos, images and service marks are property of their respective owners. Visit astound.com/policies-disclaimers for additional terms and conditions. ©2023 RCN Telecom Services of Philadelphia, LLC. All rights reserved.
Non-standard installation may require additional outlet and special wiring fees. Any additional services, such as equipment, premium channels and other tiers of service are subject to an additional charge and regular increases.
Offer valid only for new residential Astound powered by RCNWaveGrandeenTouch customers or previous customers with account in good standing who have not had our service within the last 60 days.
A One-Time Activation fee of $9.99 in addition to your installation charges will be applied. The activation fee offsets a portion of our cost of setting up your account, allocating and restocking equipment to our inventory, activating your devices (boxes/modems/routers) on the network, and connecting your home to RCNWaveGrandeenTouch services.
Astound Broadband substantiates that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.
Additional fees apply for taxes, surcharges, equipment, activation and installation that are not included as part of the package and are subject to change. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. Any additional services, such as equipment, add-on channels and other tiers of service are subject to an additional charge and regular increases. Visit www.astound.com/official-notice for additional terms and conditions. Other restrictions may apply.
Unless otherwise specified in the offer details, price does not include Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee of up to $9.77$9.77$9.77$6.77/month, which is subject to change. Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee helps defray costs associated with building and maintaining our fiber rich broadband network, as well as the costs of expanding network capacity to support the continued increase in customers’ average broadband consumption. This fee is neither government-mandated nor a tax, fee or surcharge imposed by the government; it is a fee that Astound Broadband assesses and retains.
Not all phone services are available in all areas. Calls to international countries will be rated on a per-minute basis. Astound does not provide Caller ID equipment. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Other restrictions may apply.
Astound TV service needed to access other levels of service. Astound TV equipment required on each TV. Certain TV packages/tiers require minimum subscription to other levels of TV services. Rates subject to change based on programming cost increases. Availability of channels, packages, TV tiers and other offerings may vary by location and are subject to change. Call for details.
Disclaimers
*Internet speeds may vary and are not guaranteed. Observed speeds may vary based on device connection and other factors outside of Astound’s control. All advertised speeds are up to the stated speeds and are not guaranteed. Certain equipment may be required to reach advertised speeds. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for internet service. Limited time offer, subject to change without notice. Promotional pricing valid for 24 months from service start date, subject to change thereafter. Offer includes a $5/mo discount for enrollment in both automatic payments (autopay) and paperless billing (e-bill); valid email address required. Must enroll in e-bill and paperless billing within 30-days of placing the order. Without enrollment, the monthly service charge automatically increases by $5/mo. Discount appears on bill within 1-2 bill cycles after enrolling. If either auto-pay or e-bill is cancelled, services are changed, or account is not in good standing, then the $5/mo discount may be discontinued. Modem and standard Wi-Fi equipment included Free month(s) is applied to month 2 and/or month 5 of the promotion. Number of free months offered varies. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. A one-time activation fee of $9.99 (in addition to any installation fees) will be charged. Offer available to residential services only; commercial and business pricing and service offerings differ. Offer valid only for new customers or previous customers with account in good standing who have not had Astound service within the last 60 days. Non-standard installation may require additional outlet and fees. Any additional services, equipment, premium channels and other tiers of service are subject to an additional charge and regular increases. Visit astound.com/fees for info about fees and taxes. All services are governed by the Astound Customer Terms & Conditions that can be found at astound.com/official-notice. Not all services and speeds are available in all areas. Next day installation is not guaranteed. Availability varies by market and is limited to availability of appointments during normal business hours Monday-Saturday. Other restrictions may apply. **A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. Where available. © 2022 Ziff Davis, LLC. All Rights Reserved. All names, logos, images and service marks are property of their respective owners. Visit astound.com/policies-disclaimers for additional terms and conditions. ©2023 RCN Telecom Services of Philadelphia, LLC. All rights reserved.
Non-standard installation may require additional outlet and special wiring fees. Any additional services, such as equipment, premium channels and other tiers of service are subject to an additional charge and regular increases.
Offer valid only for new residential Astound powered by RCNWaveGrandeenTouch customers or previous customers with account in good standing who have not had our service within the last 60 days.
A One-Time Activation fee of $9.99 in addition to your installation charges will be applied. The activation fee offsets a portion of our cost of setting up your account, allocating and restocking equipment to our inventory, activating your devices (boxes/modems/routers) on the network, and connecting your home to RCNWaveGrandeenTouch services.
Astound Broadband substantiates that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures.
Additional fees apply for taxes, surcharges, equipment, activation and installation that are not included as part of the package and are subject to change. No contract is required to take advantage of the promotional pricing and savings. No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. Any additional services, such as equipment, add-on channels and other tiers of service are subject to an additional charge and regular increases. Visit www.astound.com/official-notice for additional terms and conditions. Other restrictions may apply.
Unless otherwise specified in the offer details, price does not include Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee of up to $9.77$9.77$9.77$6.77/month, which is subject to change. Network Access and Maintenance FeeInternet Infrastructure FeeNetwork Access and Maintenance FeeNetwork Access and Maintenance Fee helps defray costs associated with building and maintaining our fiber rich broadband network, as well as the costs of expanding network capacity to support the continued increase in customers’ average broadband consumption. This fee is neither government-mandated nor a tax, fee or surcharge imposed by the government; it is a fee that Astound Broadband assesses and retains.
Not all phone services are available in all areas. Calls to international countries will be rated on a per-minute basis. Astound does not provide Caller ID equipment. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Other restrictions may apply.
Astound TV service needed to access other levels of service. Astound TV equipment required on each TV. Certain TV packages/tiers require minimum subscription to other levels of TV services. Rates subject to change based on programming cost increases. Availability of channels, packages, TV tiers and other offerings may vary by location and are subject to change. Call for details.
FAQs
What is RCN Premiere total pack? ›
Premiere Total Pack
Get up to 80 channels and up to 25 HD channels and hundreds of hours of ON DEMAND included in your subscription. Premiere Total Pack includes: Premiere Movies & Entertainment, Premiere Family & Children, Premiere News & Information, and Premiere Sports Packages.
RCN Stream TV app requires compatible device, internet service, at least one Android set-top box and TV subscription for on-campus use. Content restrictions may apply. Maximum combined 5 simultaneous Live TV streams per account. Start over feature only available up to 3 days.
Does Grande have a contract? ›* No contract required. 24 Month Internet Pricing. Equipment priced separately. Includes $10 discount for 12 months w/ ebill & autopay.
Is RCN available in Philadelphia? ›Home Internet, TV, & Phone Services In Philadelphia | Astound Broadband | Meet Our Companies: RCN, Grande, Wave, & enTouch. No Surprises Here.
What is RCN best plan? ›Our RCN Internet Recommendations
If you want an internet-only plan, the RCN 940 is the best plan by far. Not only does it offer the fastest speeds, but it also provides the best value per Mbps. It's rare to find a cable internet provider offering gigabit speeds for less than $60 a month.
OnePass, which replaces Season Pass® recordings, gathers every episode of a series and adds them all right to your My Shows list. If an episode isn't available to record, OnePass shows you episodes available to watch instantly from On Demand, Netflix, Amazon Prime, and more.
Can I get Hulu on RCN? ›How do I access/sign up for a new Hulu account on my RCN TiVo box? Press the TiVo button on your remote. subscription at HuluOffer.com/RCN. (A credit card number is needed to start free trial.)
Why does my RCN bill keep going up? ›Why are rates going up? TV networks continue to demand major increases in the costs we pay them to carry their networks. We negotiate to keep costs as low as possible and will continue to do so. You are our priority.
Does RCN have Netflix? ›If you are not yet a member, set up your membership at www.netflix.com/rcn. (A credit card number is needed to start free trial.)
Is HBO Max free with Astound? ›HBO Max® - Stream Movies, Series, & Original Shows | Astound Broadband | Meet Our Companies: RCN, Grande, Wave, & enTouch. No Surprises Here. No hidden monthly fees.
Who bought Grande? ›
On November 2, 2020, the US cable operator group of RCN, Grande, Wave and enTouch, collectively known as Astound Broadband, was sold by TPG Capital and Patriot Media Management to Stonepeak Infrastructure Partners for $8.1 billion, including debt.
How do I cancel Grande Communications? ›- Call customer service on 855-286-6666.
- Ask to speak with a representative.
- Provide them with your account number and customer information.
- Request cancellation of your service(s) and monthly payments.
- You will receive a confirmation email.
To install RCN internet yourself, you'll need to connect the RCN modem to the computer, plug in the modem, and turn it on. Once your modem is connected, the second part of the installation process is activating your RCN internet service.
Can I buy my own cable modem for RCN? ›Notes: RCN only supports 24×8 or greater DOCSIS 3.0 modems currently for BYOM (Buy your own Modem) program. RCN does not support customer owned modems for 500 and 1000 Mbps service.
Does RCN have a data cap? ›While some of the big-name broadband providers still have a cap on data with fees for overages, RCN continues to keep its data unlimited.
What are the benefits of joining RCN? ›- Insurance. Health & wellbeing.
- Financial advice. Shopping discounts.
- Legal support. Household costs.
In Conclusion: RCN Offers Streaming and Fast Internet at a Decent Price. RCN is a good provider that offers fast speeds in the majority of their service areas at competitive prices. The tv service does not have all of the channels that one would find on a provider that focuses on television, like Verizon.
How fast is RCN Internet? ›Astound Broadband (formerly RCN) internet speed and data
Astound Broadband (formerly RCN) offers download speeds anywhere from 110 to 1200 Mbps, though the exact speeds offered depend on where you live.
You can start to enjoy the benefits of OnePass Subscription with a free 30 day trial. Cancel anytime. After 30 days, your subscription to OnePass begins. You can continue month by month for $4/month, or lock in your benefits for a year when you choose an annual subscription at $40/year.
What does OnePass include? ›You'll receive free delivery on eligible items or orders from participating brands all year round. You even get an extra day of free delivery on a leap year! What are eligible items or orders? Kmart, Target and Catch offer OnePass subscribers free delivery with no minimum spend on eligible items.
What is OnePass membership? ›
Get thousands of items delivered to your door for just $4 per month. Shop as many times as you like across our participating brands and get free delivery on eligible items or orders.
How do I watch regular TV on Hulu? ›- Launch the Hulu app.
- On the Home screen, click Live TV. ...
- Then click on the three-line icon in the lower-left corner of the player bar during playback on Hulu.com. ...
- Select the channel that you want to watch.
- Then Hulu will load the Live TV channel you have selected.
A: RCN2GO works on any wired or wireless connected laptop or desktop. 10. Will I need to purchase any extra equipment from RCN? A: No, as long as you are a current RCN Digital TV subscriber.
Is Hulu free on Internet? ›Thousands of Shows & Movies
Get full access to the Hulu streaming library – a $7.99/month value. Watch full seasons of exclusive series, classic favorites, Hulu Original series, hit movies, current episodes, kids shows, and tons more.
To help lower your bill, consider what services you are paying for. If there are services that you don't use, you might be able to drop these to save yourself some money. In other cases, you may need the service but can scale back on speed, number of channels, or level of service. This may save you money each month.
Why do internet prices go up after 12 months? ›Internet providers often seek to attract new customers by offering low “promotional” prices on their internet packages—only to hike up the monthly price when the promo period ends (usually after 12 months). This is a common practice with cable, fiber, and satellite internet service providers.
Does Roku work with RCN? ›“With their launches on Roku, RCN Más and MegaNoticias are paving the way for Latin American content companies to enter the FAST channel ecosystem and start monetizing their services around the world.” “RCN Más will entertain Roku audiences with top-quality programming from Colombian powerhouse and producer RCN.
Does Netflix have regular TV channels? ›Netflix is an on-demand service and doesn't provide live TV channels. But you can find binge-worthy sports series and movies.
How to watch Netflix without internet? ›- For TV shows, Download. will appear next to each available episode. Android users will also see a Download Season option to download all episodes in the selected season.
- To save on data usage, download over Wi-Fi.
The trial is no longer available in all countries. However, Netflix offers a free version in Kenya only which the users can access from the US and abroad countries with the help of a VPN service. One can also get free complimentary Netflix with Jio.
Who gets HBO Max for free? ›
If you subscribe to HBO through Amazon Appstore, Apple, Google Play, Roku Channel Store, Samsung TV, WarnerMedia, Consolidated Communications, Liberty, North State, Optimum, Service Electric Cablevision, Verizon Fios, or Ziply Fiber, then you have access to HBO Max Ad-Free right now, at no extra cost!
Is HBO free with Amazon Prime? ›HBO is one of several channels you can add to Amazon Prime Video for an additional fee. Learn more about the other options in our Prime Video channels and packages guide. The channel costs $14.99/mo. and gives you access to live HBO programming as well as on-demand movies and shows.
Can you watch anything on HBO Max for free? ›You can sample the first episodes of select Max Originals and HBO Originals for free—no subscription, email address, or credit card information is required. Here's how: Open the HBO Max app or go to HBOMax.com on your computer. Find the Watch Free Episodes row.
Who owns wave broadband? ›Grande will remain “fully in-place and engaged” for its Texas customers, said Elsa Morales, a spokeswoman for the company. The company will maintain business as usual for now, she said, but Stonepeak is expected to continue investing in Texas and elsewhere.
Who bought wave broadband? ›Three years after that, in 2018, private equity firm TPG Capital acquired Wave and combined it with its previously acquired RCN Telecom Services and Grande Communications in a $2.4 billion deal.
What is Grande Communications now? ›Grande Communications and other regional internet, TV and phone service providers announced Wednesday that they are rebranding as Astound Broadband, effective immediately.
How do I pay my wave broadband bill by phone? ›- Our automated phone system accepts one-time credit / debit card payments and bank check by phone payments.
- Call 1-866-928-3123 (1-866-WAVE123) to pay using the automated phone system.
In general, yes. If you decide to cancel your broadband before your minimum term is up, you'll usually need to pay an exit fee. What you'll pay depends on the provider. But it'll typically involve paying off the remaining months of your contract, plus the cost of any equipment provided, such as a router.
What is the difference between a router and a modem? ›A modem is a box that connects your home network to your internet service provider, or ISP. A router is a box that lets all of your wired and wireless devices use that internet connection at once and allows them to talk to one another directly.
What do you need to set up internet at home? ›
Your self-installation kit typically includes your modem and router (often one device, also known as a “wireless gateway”), a power cable, an Ethernet cable, and a cable to connect to the outlet (the type of cable depends on the type of connection you have).
Why do I need a technician to install my internet? ›It's likely you won't be able to self-install if you don't have phone or coaxial jacks on your walls, or if there isn't a optical network terminal for fiber installed somewhere in the house. If that's the case where you live, you'll need a technician to set everything up.
Can I just buy a modem and have WiFi? ›Most Internet providers allow you to purchase your own modem and router separately, or a device that contains both—it's up to you. Both options connect you to the Internet.
How much is RCN modem fee? ›Modem fees
Astound/RCN doesn't sell its equipment, but you can rent it for $3 to $13/month depending on your location and the model you choose.
Your wired Internet connection will be provided via your modem. You can get away with merely having a modem if you only have one device that needs to connect to the Internet, such as a PC or laptop. However, if you have many devices or wish to use them wirelessly (WiFi), you'll need a router.
How can you tell if your internet is being throttled? ›- Certain websites are blocked or are nonfunctional.
- Download speeds have slowed.
- Specific websites or services are slower than others.
- Videos are buffering or lagging.
- Your internet speeds are slower than usual.
- Your Wi-Fi connection is choppy or broken.
By signing up for a free MyBundle Profile and inputting your current streaming subscriptions, you are able to quickly discover Movies and TV Shows from across your services, track your streaming costs, get personalized recommendations, and build custom Watchlists all in one place.
What is stream TV powered by RCN? ›With Astound TV powered by RCN, Grande or enTouch, customers can download the Astound TV+ app* to a supported device and watch anywhere on your home network, or outside of the home via WiFi, instantly.
How can I watch TV channels on my computer for free? ›Things You Should Know. Go to a network website (like http://abc.go.com/watch-live) to watch live TV for free. Subscribe to a live TV subscription service to watch a variety of channels, live or on demand. Set up a TV tuner to connect your antenna or cable box to your computer.
Can you watch regular TV on a computer? ›At its simplest, a PC TV tuner will allow you to watch live OTA TV on your PC – but there are also more clever things that you can do using software. With third-party software and/or software included with your PC TV tuner, you can record and time-shift OTA TV, and even make it available to stream on other devices.
Is there a service that combines all streaming services? ›
PlayPilot combines various streaming services in one place. It helps you explore titles, get personalized recommendations, and there's even a social aspect to it, too.
Is there a streaming service that has everything for free? ›Tubi. Dubbed "The Free Netflix," Tubi is one of the best options for streaming quality movies and TV shows online. The completely free, ad-supported service has one of the most extensive title lineups, plus it's compatible with most devices, making it an extremely popular option for cord-cutters.
Does Roku have RCN? ›Wurl, a specialist in powering streaming TV, has entered into an agreement with RCN Más and MegaNoticias to enable distribution and monetization services on US connected-TV (CTV) platform Roku. Both services are now available on Roku.
Does RCN use cable? ›Astound Broadband Powered by RCN internet uses cable internet connections to deliver download speeds up to gigabit speeds. Our users often see download speeds close to or sometimes even above their advertised plan speeds, with average download speeds around 500 Mbps.