18 month contract
Ultrafast Fibre Plus
Average download speed*
18 month contract
Average download speed*
Supercharged broadband speeds
Browse, stream and download at an average speed of up to 290mbps with Ultrafast Fibre.(Video) 🏢 Live in an apartment or block of flats? Want #Ultrafast #Full #Fibre broadband ⚡? Find out how
We don’t believe you should pay more for broadband than you need to. We’ll give you fast, reliable internet for lower prices.
With Ultrafast Fibre, you can download and upload as much as you want, whenever you want.
You’ll enjoy exclusive fuel savings at Shell service stations, plus personalised offers and other surprises, only with the Shell Go+ rewards programme.
Friendly, local call-centre agents
Need to get hold of us? We have customer-service agents on hand and ready to help. Our dedicated team is UK based and trained to answer your queries.
We pride ourselves on keeping our customers happy. We’ve even been recognised by Resolver for our excellent customer service in telecoms.
What is Ultrafast Fibre?
Sharing broadband in a busy home can lead to increased buffering, and slow downloads. With average speeds up to 290mbps, Ultrafast Fibre can support streaming, gaming and browsing across several users without fear of lagging behind. It’s faster for the whole house.
Is Ultrafast Fibre available in my area?
Ultrafast Fibre is made possible through the power of G.Fast, an upgrade that supercharges your existing telephone line to provide lightning fast speeds. Hundreds of broadband cabinets across the UK are already experiencing the speeds of G.Fast.
To find out if your home is eligible for the high-end speeds of G.Fast, check your availability on our Ultrafast Fibre packages.
Optimise your home with Ultrafast Fibre
Speed like Ultrafast Fibre shouldn’t go to waste; which is why we’ll make sure your line is optimised for the speeds you pay for.
Openreach’s engineers don’t just install your service when they visit your home, they also check for pre-existing issues that may affect performance, and help to optimise your broadband. Choose Ultrafast Fibre to maximise your speeds and optimise your broadband service.
The future of broadband is here with Full Fibre
Our fastest, most reliable broadband package is here with speeds over 10x faster than the UK’s average broadband.
Discover Full Fibre broadband
△ Your monthly charges may increase each year from 2024 on or after 1 April by the Consumer Price Index (CPI) rate of inflation plus up to 3%. For example, if you’re paying £30 per month, and the January CPI figure is 2%, we may apply an increase of up to 5%. At 5%, your monthly price would increase to £31.50 after 1 April 2024. For details see our terms.
At the end of your Minimum Period, your contract will not automatically renew. At that time, you may choose to switch to any of our available packages but if you do not, your service will continue at our then current out-of-contract prices. See our Price List for details.
All broadband packages shown are on 18-month contracts. Other contract durations are available at different prices by calling 0330 162 7845. You can see our full terms and conditions here. See our Price List for details of all our standard prices.
*Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. You can check the estimated speed to your property prior to purchasing. For more information please click on the “Broadband Speeds Information” dropdown menu below.
You can see our full terms and conditions here. See our Price List for details of all our standard prices.
Frequently asked questions
Do I need to contact my current provider?
Unless you're a Virgin Media customer, you won't need to contact your current provider - we'll do that for you. If you are a Virgin Media customer you'll need to contact them to stop your service, they normally require 30 days notice.
Can I keep my phone number?
Normally you can keep your phone number. We'll always try to do this for you, but there may be circumstances where we aren't able to. If this happens, we'll contact you before changing your number.
How long will it take to switch?
Switching usually takes about 14 days. We'll normally let you know what day your broadband will be live within 48 hours of accepting your order.
How much can I download?
All of our broadband packages are totally unlimited. This means you can download as much as you want.
Why can't I get Fibre?
Superfast Fibre, Superfast Fibre Plus, and Ultrafast fibreare fibre products and fibre broadband isn't available nationwide. When fibre broadband becomes available in your area we will let you know.
Why are no Shell Energy broadband products available to me?(Video) SKY Broadband Ultrafast - Is It Worth Upgrading ?
Our network partner does not have a nationwide network and as such we may not be able to provide our services in certain areas. Additionally, there are certain incompatible products such as BT Basic that means we cannot always take over an existing service.
Why do you need my phone number?
We need this to ensure we can provide broadband at your home and to estimate your broadband speed more accurately. If our checks show that your phone line isn't compatible with our systems or you don't have an existing line, we may be able to install a new one, we charge £67.50 for an engineer to do this. You just need to let us know a convenient date and time.
Will the price I pay increase at the end of the minimum term?
Unless you recontract, the monthly charge you pay will increase at the end of your minimum term to the standard price for your chosen broadband package. For more information please see our Price List.
How fast is Ultrafast broadband?
Both Ultrafast Fibre packages utilise G.Fast to reach average speeds twice as fast as Superfast Fibre. This means streaming, browsing and gaming on more devices without lag. The average download speed for Ultrafast Fibre is 140Mbps, and 290Mbps for Ultrafast Fibre Plus.
What is the difference between Superfast and Ultrafast broadband?
Both Superfast and Ultrafast Fibre use FTTC (fibre-to-the-cabinet) technology. This sees fibre optic cabling connect from the telephone exchange, to the Openreach cabinets near our homes. Ultrafast Fibre uses a cabinet upgrade called G.Fast, that supercharges the remaining copper cabling that leads to your property. G.Fast makes the speeds of Ultrafast Fibre possible, and allows for an average speed that’s twice as quick as Superfast.
What happens if I want to cancel my order before it goes live?
You have a 14 day cooling off period starting the day after your order has been accepted. You can cancel your order free of charge any time up to midday the day before your service is due to start. If you want to cancel your order, please call us on 0330 094 5801.
Please note that if you’ve agreed to, and we have already started to provide the service during your cooling off period and you subsequently decide to cancel, you will have to pay us the full cost of the Services you've received up to the point when your service is either cancelled or transferred to another provider.
What happens if I want to cancel my service?
You always have a right to cancel your service, but if you do before your minimum period ends, you may have to pay early termination charges. All charges are set out in our Price List.
Read more about cancelling your service in our support article.
How do I contact Shell Energy Broadband Customer Services?
Contact us on 0330 0945801 or firstname.lastname@example.org
The legal bit
Broadband Speeds Information
Broadband speeds are measured in megabits per second (Mbps) and show how quickly you can transfer data to and from the internet.
Average speeds are based on the download or upload speeds of at least 50% of customers at peak time. (8pm - 10pm).
Broadband speed can be affected by the quality of your phone line, how far your home is from the telephone exchange, the wiring in your home, electrical interference and how many people are using your broadband at the same time. We'll use your postcode and phone number (if you provide it) to give you a personalised estimate of the speeds you can expect to receive. We can’t guarantee the broadband speed you’ll receive. The speed estimated at point of order may be different to what you actually receive. If you change premises, the speed that you receive may change due to the services that are available.(Video) BT Broadband Full Fibre Modem
You may not always have uninterrupted internet access; and your internet access, download speeds and upload speeds may not always be at the range of speeds we advertise.
You can check the estimated speed available at your location via 'Check Availability' on our website, or by calling us on 03301 730575. Find out more why broadband speeds can vary and troubleshooting speed issues.
FAST BROADBAND: Average download speed 11Mb/sec. Average upload speed 1Mb/sec. Maximum download speed 17Mb/sec. Maximum upload speed 1Mb/sec.
SUPERFAST FIBRE: Average download speed 38Mb/sec. Average upload speed 9Mb/sec. Maximum download speed 38Mb/sec. Maximum upload speed 9.5Mb/sec.
SUPERFAST FIBRE PLUS: Average download speed 67Mb/sec. Average upload speed 17Mb/sec. Maximum download speed 76Mb/sec. Maximum upload speed 19Mb/sec.
ULTRAFAST FIBRE: Average download speed 145Mb/sec. Average upload speed 25Mb/sec. Maximum download speed 160Mb/sec. Maximum upload speed 25Mb/sec.
ULTRAFAST FIBRE PLUS: Average download speed 290Mb/sec. Average upload speed 45Mb/sec. Maximum download speed 330Mb/sec. Maximum upload speed 45Mb/sec.
FULL FIBRE 100:Maximum Download Speed 112Mb/sec. Maximum Upload speed 20Mb/sec. Average Download Speed 109Mb/sec.
FULL FIBRE 200: Maximum Download Speed 210Mb/sec. Maximum Upload speed 30Mb/sec. Average Download Speed 207Mb/sec.
FULL FIBRE 300: Maximum Download Speed 314Mb/sec. Maximum Upload speed 48Mb/sec. Average Download Speed 311Mb/sec.
FULL FIBRE 500: Maximum Download Speed 526Mb/sec. Maximum Upload speed 73Mb/sec. Average Download Speed 525Mb/sec.
FULL FIBRE 900: Maximum Download Speed 948Mb/sec. Maximum Upload speed 112Mb/sec. Average Download Speed 944Mb/sec (For the fastest speed of 948Mb/sec on our Full Fibre 900 package, you’ll need a high spec PC connected by an ethernet cable)
† 10X FASTER THAN THE UK’S AVERAGE: Applies to our Full Fibre 900 Service using a comparison of 900Mb download speed with the UK residential fixed broadband average download speed of 80.2 Mbit/s (as measured by Ofcom in their UK Home Broadband Performance Report published 13 May 2021)
Key Terms - Things To Know Before You Buy
COMPENSATION FOR SWITCHING PROBLEMS: If we cause a delay that means your specified broadband and/or phone service doesn’t start on time, we may compensate you automatically (so you don’t need to apply for it). This is in line with Ofcom’s general conditions. Read more about how we compensate our customers. For full details, please refer to our terms and conditions.
PAYMENT AND CHARGES COLLECTION: We will bill you on a monthly basis using the method you have selected. If you have provided your card details, you consent to us debiting this and charging any additional amount that may be payable according to our Terms and Conditions.
ROUTER & EQUIPMENT: This remains property of Shell Energy and you will be required to return it in good working order within 30 days of your Agreement ending or you may be charged. For more information please see our Terms and Conditions and Price List.
CANCELLING YOUR SERVICE: If you change your mind and want to cancel within 14 days (starting on the day after we accept your order) you are free to leave without charge. Outside of your 14 day cancellation period, we require at least 30 days notice to cancel. If you choose to end your service within the minimum period, you may have to pay early termination charges which are detailed in our Price List. For more information, please see our Help articles.
MOVING HOME: If you move home during your Minimum Period, this will come to an end and you will start a new 12 or 18 month contract from the date your Service goes live at your new address.
Promotional Terms & Conditions
Our Promotional terms and conditions can be found here.
Our broadband plans (excluding Full Fibre) come with free landline calls between Shell Energy Broadband and Phone customers - see our Price List for more details. You can also choose to purchase one of our optional call packages when placing your order:
EVENING & WEEKEND: Great if you make most of your calls in the evenings and weekends as it includes Inclusive evening and weekend calls to UK landlines, UK mobiles and 0845/0870 numbers from 6pm to 6am Monday to Friday and from 6pm Friday to 6am Monday.
ANYTIME: If you make a lot of UK calls during the day our Anytime calls could save you money. It includes Inclusive anytime calls to UK landlines, UK mobiles and 0845/0870 numbers at any time of day.
ANYTIME PLUS: This call package includes Inclusive anytime calls to UK landlines, UK mobiles, 0845/0870 numbers and landlines in 54 Countries.
INTERNATIONAL: If you have friends and family overseas, our International Calls plan means you can talk for longer without it costing a fortune. You get Inclusive anytime calls to landlines in 54 countries (plus discounted calls to mobiles in those 54 countries). You’ll also get a 50% discount on all other international landline and mobile calls. See our Price List for more details.
INCLUSIVE CALLS: Inclusive calls last for 60 minutes, hang up and redial to before 60 minutes to avoid additional charges. If you do not purchase a calling plan, then any calls you make will be charged at our standard call rates, which can be found in our Price List.
SERVICE CALLS OUTSIDE OF YOUR INCLUSIVE MINUTES: The charge for calls to service numbers beginning 084, 087, 09 and 118 consists of a 21.49p per minute Access charge from Shell Energy, plus a service charge set by the company or organisation you called. They are not included within any call plan. See our Price List for more details. For more information see our Premium Rate Calls Services Guide.
Ultrafast Fibre Broadband | Home Broadband? ›
Ultrafast Full fibre runs a fibre optic cable straight from our exchange to your door, meaning it won't let you down - so no more buffering or drop outs. You might also hear Ultrafast Full Fibre broadband called Fibre to the Premise (FTTP), or Fibre to the Home (FTTH)What is ultrafast full fibre broadband? ›
Ultrafast Full fibre runs a fibre optic cable straight from our exchange to your door, meaning it won't let you down - so no more buffering or drop outs. You might also hear Ultrafast Full Fibre broadband called Fibre to the Premise (FTTP), or Fibre to the Home (FTTH)Is it worth getting ultrafast broadband? ›
With its reduced latency and jitter, ultrafast FTTP broadband generally provides a much more reliable, and less frustrating, experience with these services. Furthermore, by allowing higher data rates to be used, sound and video quality will be maximised.Is ultrafast broadband the same as fibre? ›
There are two main types: Ultrafast full fibre, which involves fibre optic cables running directly to homes, and Superfast fibre-to-the-cabinet (FTTC), which uses a mixture of fibre-optic cables and copper wires.How fast is ultrafast full fibre broadband? ›
What is ultrafast broadband? If you want to bump things up even more, then you can opt for ultrafast broadband. This is broadband with speeds of more than 300Mbps, but less than 1Gbps (one gigabit per second, or 1000Mbps).What are the disadvantages of full fibre broadband? ›
There are excellent reasons to get fiber optics, but one disadvantage is in the fact that it can only propagate light in one direction. When this happens, data and communication can only move in one direction, so you need to lay more than one cable to achieve information going both ways.Does full fibre improve WIFI coverage? ›
Fibre optic cable has less interference, keeps the signal strength over much greater distances and operates at a higher frequency rate. Higher frequency means greater bandwidth and greater bandwidth means faster connection speeds.Does faster broadband mean faster WIFI? ›
Yes, upgrading to a faster internet plan should improve your Wi-Fi speed if your provider isn't giving you the speed you need, but that's not always the actual issue. If your Wi-Fi is slow, there are two possible bottlenecks: your internet service provider (ISP) or your router.Does fibre broadband need a phone line? ›
Fibre broadband doesn't technically need a phone line as it requires a specialist type of cable made from glass or plastic. However if you have FTTC, then it's likely the connection from your local cabinet to your home will be on a copper line – so it will require a phoneline.What broadband speed do I need for Netflix? ›
|Video resolution||Recommended internet speed|
|Full HD||5 Mbps|
Is fibre broadband better than 5G? ›
Comparison: 5G vs Fiber
Whereas 5G can have downlink speed up to the scale of 20 Gbps and 10 Gbps uplink. On the other hand, theoretical speed of Fiber Optic can reach upto 1 Petabit per second, while practical speed measured on Fiber cables is 100 Gbps.
The main difference between the two is how much bandwidth they can deliver to your device. A 5G connection has more capacity for downloading data at very high speeds, upwards of 1 gigabit per second. Fiber optic connections cannot deliver these speeds wirelessly as 5G networks do.What is the fastest broadband called? ›
Full fibre broadband offers the fastest download speeds available – up to and even beyond 1000Mbps in some cases.What is the fastest fibre broadband in the US? ›
Google Fiber is the fastest internet provider, followed by Verizon and Xfinity. Let's get right to the point: Google Fiber is the fastest internet provider in the United States.Why is my ultra fast fibre slow? ›
If the signal isn't strong it can impact your user experience and there are two main reasons it could be weak. First, you may have too many devices connected to the internet at the same time. Or, the distance and number of obstructions between your modem and your device is too great.Why can I get ultrafast but not superfast? ›
The big difference between Superfast and Ultrafast is the speeds that you'll receive from each of the packages - Superfast broadband can offer speeds anywhere up to 100Mbps, whereas a true Ultrafast package will provide your home with speeds up to 900Mbps, which is a staggering upgrade in terms of performance.Is fibre better than WiFi? ›
Fibre is hands down the most reliable method of connecting to the internet, not only vs. wireless, but across all methods of internet connection. This is because fibre-optic cables are not susceptible to interference, and they are not worth being stolen, so there's no need to worry about downtime due to theft.Is fibre internet obsolete? ›
This is the golden era of connectivity with 4G providing as much bandwidth as needed and bringing in so many Wi-Fi appliances into its ambit. The ultra-fast and more reliable fiberoptic broadband isn't about to become obsolete by any count either or anytime soon.
Disadvantages of Fibre Optic Cable
The cost to produce optic fibre cabling is higher than that of copper. Installation is also more expensive as special test equipment is usually required. As they are made of glass, fibre optic cables are more fragile than electrical wires like copper cabling.
Before coming to the house, we'll first disconnect your old service and connect your new one at the street cabinet. Full Fibre uses FTTP technology, which means the fibre connection runs directly to your house.
Is it worth upgrading to fiber optic internet? ›
Yes, fiber optic internet is faster than WIFI. Fiber optic cables are made of glass, which is a more efficient material for transmitting data than the copper wires used in WIFI. Additionally, fiber optic cables are not susceptible to interference from other electronic devices, which can slow down WIFI.Do I need a special router for full fibre broadband? ›
Yes, you'll need a router to connect to your full fibre broadband service. We call our routers Hyperhubs and they come as standard with any of our packages. These are optimised for our network and our engineer will most likely set yours up for you during your Hyperoptic install (if you need one).Does having 2 routers increase internet speed? ›
If you have a big house or many devices in your home network, having two WiFi routers can be beneficial. A second router can extend your internet signal and capacity and solve many of your home WiFi issues. This includes dead zones and patchy connection speeds.What broadband speed do I need for 4K? ›
What internet speed does someone need to watch 4K video? The viewer needs a download speed of around 50 Mbps to reliably watch 4K streams. So-called high-speed internet from most ISPs usually only starts at around 25 Mbps.What is a good home internet speed? ›
For four or more devices, 25 Mbps is recommended. For two or more users who regularly stream high definition or 4K video, use videoconferencing, participate in online gaming, or work from home, a good internet speed of 12 to 25 Mbps makes the most sense.What does fibre broadband cable look like? ›
Fiber optic cables, from the outside at least, don't look drastically different from many other kinds of cabling, since their outermost layer tends to be a colored plastic or silicon tubing. It's common for them to be white, grey, or black in color, but there are more colorful options available if that's useful.How long does it take to install fibre broadband? ›
From the modem, the cable will be connected to your router. Full fibre installation can take two to three hours, and you will need to be at home for the engineer to come and do the work – there is no option to self-install full fibre.Will my old phone work on fibre broadband? ›
While most devices will be compatible with fibre, some older systems might only work over an analogue phone line. If so, you might need to update your equipment. It's best to check with your device provider to make sure. Just so you know, your device provider may call the fibre phone line 'IP voice' or 'digital voice'.How many GB is a 2 hour movie on Netflix? ›
If you are using Netflix to stream a two hour movie then you will use about 2 GB in SD. You will use about 6 GB to stream in HD or 14 GB for a two hour movie in 4K.Is 100 Mbps fast enough for 4K streaming? ›
Even with multiple users on the network streaming videos or shows to their devices, 100 Mbps should be more than enough to avoid any buffering issues. Take Netflix for example: To watch a video in High Definition, you need at least 5 Mbps. To view a video in 4K/Ultra HD, you need 15 Mbps.
What broadband speed do I need for Amazon Prime? ›
Prime Video recommends a minimum download speed of 1MB/s for SD content and 5MB/s for HD content. Prime Video will serve the highest quality streaming experience possible based on the bandwidth speed available.Will 5G replace fiber to the home? ›
5G isn't going to replace wired internet anytime soon. 5G is the 5th generation in cellular networks. The first generation began in the 1990s when cellular networks were being established. The second generation began with the first text messages.Will 5G overtake broadband? ›
5G networks are still relatively new, which means they're not yet widely available, but when they do arrive, one of the primary uses for 5G will be to replace broadband connections. While 5G is not likely to completely replace business broadband just yet, 5G can replace or supplement business broadband connections.Will 5G overtake fibre? ›
5G internet is an excellent alternative for the last mile, with faster internet speeds. Fibre will play an integral role in connecting the antennas. 5G won't likely achieve the same speeds as fibre optic internet in the next five years.How do I know if there is fibre in my area? ›
The easiest way to see if fibre is available in your area is to use a network coverage map, which many FNOs and internet service providers (ISPs) have on their websites. WonderNet is no exception and our coverage map makes it easy for you to choose an affordable package.What will replace fiber optics? ›
Most businesses are looking to subscribe to an Internet connection in the 20Mbps to 500Mbps range. Microwave fixed wireless can easily achieve these speeds with higher reliability than fiber optic networks. Having leased lines or new fiber equipment installed can be a time-consuming venture.Is fiber optic Safer Than Wi-Fi? ›
Fiber-optic communication technology transmits data via pulses of light, which are harder to intercept than the electrical signals used by cable Internet or the wireless signals used by satellite Internet.What is faster than fiber internet? ›
Cable is certainly faster and more reliable than DSL or satellite internet, and it's available in more areas than fiber-to-the-home internet services.Is broadband faster than satellite? ›
Cable Internet is typically much faster than satellite Internet. (Having a head start by calling Earth home makes it easier to win the speed race.) Although cable may achieve speeds up to 2,000 Mbps, even the minimum speeds are often faster than satellite.What state has the best fiber internet? ›
Who has the fastest internet in the world? ›
|#||Country||Average Internet Speed|
|4||Hong Kong||292.21 Mbps|
Fiber internet is built to withstand almost all types of weather, but storms can still affect your internet speeds and reliability. Moisture, wind, and frost can damage fiber optic cables, slowing down your connection or even taking you temporarily offline.Why is AT&T fiber slow? ›
There Are Issues Related to the Router
You'll notice slow internet speeds if the router isn't working well. It can help to restart your router to clear the cache, which can result in faster internet speeds again. Another possible issue is that you are trying to use a device far away from the router.
- Subscribe to the VPN of Your Choice. ...
- Download and Install the VPN. ...
- Sign in to the VPN App. ...
- Complete the Setup. ...
- Connect to a Preferred Server Location. ...
- Enjoy Throttling-Free Streaming.
Ultrafast broadband (download speeds of more than 300Mbps).
Ultrafast broadband refers to services offering a download speed of more than 300Mbps. Full fibre services (also known as fibre-to-the-home or FTTH) are the gold standard within this category.
Typical evening speeds 7pm–11pm: 25MbpsDownload. 8MbpsUpload.What does full fibre broadband mean? ›
With full fibre broadband, often referred to as FTTP or FTTH, fibre optic cables go all the way to your home / business premises. Made from glass and as thin as a strand of hair, the fibres use pulses of light to transmit data fast, giving you a faster internet connection.Is full fibre broadband worth it? ›
Full fibre broadband will give you internet speeds up to 40 times faster and provide you with the reliability and bandwidth you need to have multiple devices connected simultaneously. Basically, giving you back time to enjoy the things you love.What is the difference between fiber and full fibre? ›
Fibre broadband refers to services with download speeds that have an average top download speed of around 67Mb. Full fibre describes the much faster services with speeds up to 1Gb.What is the difference between full fiber and broadband? ›
The difference between traditional broadband and fibre is mainly down to speed. A fibre connection has the potential to be much faster and has a bigger bandwidth than other broadband options.
Is fiber internet better than wifi? ›
Considering the difference in speed between both networks, fiber optic cables provide faster data transmission than wireless networks. While wireless networks can become slower during busy times, fiber optic connections remain strong, even during peak hours.Is fibre more expensive than WIFI? ›
The best internet service providers
The short version: Fiber is faster, more reliable, and more expensive.
Fibre broadband doesn't technically need a phone line as it requires a specialist type of cable made from glass or plastic. However if you have FTTC, then it's likely the connection from your local cabinet to your home will be on a copper line – so it will require a phoneline.How does fibre optic broadband get to my house? ›
Superfast fibre | fibre to the cabinet (FTTC) | 30-70Mbps — Fibre-optic cables run all the way from your provider's broadband exchange to the green cabinet in your street, which can be up to 300 metres away. The cabinet is then connected to your home with regular copper wires, which delivers slower speeds.Does full fibre replace phone line? ›
FTTP, also known as FTTH, or fibre-to-the-home, means the 'full fibre' cable goes directly to your home. There is no need for copper wiring, and therefore no phone line. It can offer 'ultrafast' or 'gigabit' speeds.Is full fibre broadband more expensive? ›
For those benefits, you'd usually expect a big jump in price but full fibre broadband doesn't actually cost a whole lot more. In fact, for the most part, it can be the same or cheaper than standard broadband deals.How is full fibre installed? ›
We'll run a fibre optic cable, from a nearby telegraph pole or underground, to a small junction box on an external wall. From there, a much smaller cable will be run inside to a small, powered, wall-mounted unit that we'll plug your router into.Is fiber cheaper than broadband? ›
The fiber-optic internet cost can be more expensive and will depend on your usage, the speed of the internet you want, and your location. You may also need to pay installation and activation fees.Does fiber Internet need a modem? ›
But when you sign up for fiber optic internet service, you're going to need to get your hands on a new modem. That's because old modems aren't able to take the light signals sent through fiber optic cables and convert them into digital signals. They're only able to take analog signals and turn them into digital ones.What equipment is needed for fiber optic internet? ›
- Fiber Optic Cable. A fiber-optic cable is a type of cable that quickly transmits data over long distances. ...
- Clamshell. ...
- Fiber Optic Modem (Optical Network Terminal) ...
- Fiber-Ready Router (Residential Gateway) ...
- Home Network Management App.
Is broadband better than internet? ›
The internet is a huge network of websites and information that spans the entire world. Broadband allows you to access all of this information from your own home via a router. An ethernet cable can be used to connect your computer to your router, giving you fast internet access.