Xfinity Speed Test Results: How Did Comcast’s Home Internet Service Do? (2023)

FAQs

What should Xfinity speed test results be? ›

You need at least 25 Mbps download speeds and 3 Mbps upload speeds to effectively stream, game, download, and Zoom online with minimal slowdowns and buffering.

The Xfinity Speed Test is accurate, but given the number of variables that can affect your Internet speed at any given time, we recommend running several tests at different times of day to get a more accurate measure of your average speeds.

The Speed Test calculates the speed of your device at the specific time and location that you run the test. Your speed is affected by the type of device you have and the WiFi coverage that's available at that time (if connected to WiFi). Your results can be lower than your plan speeds because of these factors.

A good internet speed is at least 25Mbps download and 3Mbps upload. These internet speeds are the bare minimum for a broadband connection as defined by the Federal Communications Commission (FCC). But you'll get better results with an internet plan that supports download speeds between 40–100Mbps.

1-5 Mbps for checking email and browsing the web. 15-25 Mbps for streaming HD video. 40-100 Mbps for streaming 4K video and playing online games. 200+ Mbps for streaming 4K video, playing online games, and downloading large files.

WiFi speed tests are generally accurate, but many factors can affect WiFi speed test results. Speed test results might vary depending on factors like where your mobile device is in relation to your router or mesh system and how many connected devices are actively using bandwidth.

With so many variables that impact your Comcast Speed Test results, it's almost impossible to say it is 100 percent accurate. It's the same with other bandwidth testing sites as well—the uncertainty isn't a Comcast/Xfinity problem alone.

If your speeds are far lower than what you're paying for, then there's likely an issue witha glitch in your internet connection—either on Xfinity's end as a provider or somewhere in your home network.

Why is my Xfinity home internet so slow? ›

Regularly Restart Your Equipment

Restarting your gateway, modem or router is good for the device's health and for your home WiFi performance. Doing this allows the device to update its software, if necessary, which can help optimize your connection and speed. Learn how to restart your WiFi equipment.

Oversubscription of networks

Most internet providers oversubscribe their connections. This implies that not every customer in your area will get the maximum speeds if they attempt to do use their connection at the same time. As a result, you experience a substantial slowdown during peak usage periods.

Gigabit Internet Speeds Overview

Xfinity Gigabit Internet service has advanced, next generation technology, with WiFi download speeds of up to 1000 Mbps (up to 1200 Mbps in some areas) and upload speeds of up to 35 Mbps.

Xfinity doesn't offer any discounted plans for seniors; however, for older adults, we'd recommend looking into Xfinity Choice TV, which offers over 10 channels at an affordable monthly price of $30.

While you do get download speeds of 3 Gbps – more than three times Fios' fastest plans – Fios' top tier plan (940 Mbps) or Xfinity's 1,200 Mbps plan could offer sufficient download speeds. If you're primarily downloading and streaming, go for the speed of the Xfinity 1,200 Mbps plan.

It might be because of an outdated router or a less-than-ideal router location. You might be able to solve slow speeds with an easy fix, like upgrading to a mesh network (which also has to be set up in the right spot) or simply restarting your modem and router.

If your speed test results closely match your plan's advertised speeds, then you're good. According to the Federal Communications Commission, your actual speeds should be within 80% of your plan's advertised speeds when running a test using an Ethernet cord and no other devices connected.

50Mbps is usually fast enough for Netflix, but if there are multiple people in your home attempting to use it at once, there may be interruptions. You will likely not have access to HD or 4K streaming if there are multiple users.

A good internet speed is anywhere between 25 and 100 Mbps. Speeds of 25 Mbps allow up to 2 devices to stream, surf the web and check emails. 50 to 100 Mbps allow a few more people to stream in HD or even 4K, stream music, game, browse social media, and work from home.

How to increase internet speed? ›

A broadband speed that fluctuates does not necessarily mean you have a bad connection. It could indicate a 'traffic jam'. A massive customer, e.g. a bank, might have mistakenly done a huge data dump onto the connection at peak hours which will have a widespread impact on other users.

Comcast also provides minimum system recommendations for each of the speed tiers it offers, which can be found at https://www.xfinity.com/support/internet/requirements-to-run-xfinity-internet-service/. However, Comcast does not guarantee that a customer will achieve those speeds at all times.

You'll need at least 4-8 Mbps of Internet speed to watch pre-recorded shows and movies, and 10 Mbps or more to stream live TV. 4K streaming requires speeds around 20 Mbps per user. So if three people in your home are streaming 4K video, you'll want a minimum Internet connection of 60 Mbps.

Click the Update Now button in the email provided or navigate to xfinity.com/equipmentupdate. You will be prompted to login using your Xfinity ID and password. Click the Get Started button. Review the details in the What You Have and What You'll Get fields to make sure the equipment listed is correct.

Internet speed between 100-200 Mbps is good enough for most households having general usage like streaming videos, doing video calls, surfing the web, etc. But if you are more into online gaming, an internet speed of 400 Mbps is much better.

On average, Americans are getting 79% of the speed they pay for. Overall, our data showed a significant gap between the internet speeds that providers are advertising and the speeds that users are actually experiencing. On average, home internet connections in the U.S. hover around 80 Mbps of download speed.

How can I increase my internet speed without paying? ›

Speedtest. Speedtest is a free and easy way to check your internet speed. Run a scan using your internet-connected devices and Speedtest will report your connection speed. Visit the website and click “Go” to run the test.

Customers who use more than 1.2 TB of data in a month for the first time will not be billed for exceeding the limit. After that, blocks of 50 GB will automatically be added to your account for an additional fee of $10 each plus tax. Charges will not exceed $100 each month, no matter how much data you use.

As of December 2022, Xfinity Internet customers' median monthly data usage was 397 GB during the past six months.

Older hardware limits the speed of old devices. For example, a typical WiFi 6 router with Gigabit Ethernet ports can deliver 1200 Mbps per wireless stream in ideal conditions, or 1000 Mbps per wired connection. An older device that only has WiFi 4 (Wireless N) and 100 BASE-T Ethernet cannot reach those speeds.

Xfinity does not currently offer any senior-specific discounts. But it does provide general assistance discounts that many older adults may be eligible for, such as Internet Essentials if you are on Medicaid, a VA pension, or have other qualifying circumstances.

Active duty, Guard, Reserve, veterans and military family members can receive a $25 Comcast Xfinity coupon for their Xfinity On Demand rental or purchase or as a credit toward their bill.

The simple answer is yes! Xfinity could lower your bill if you threaten to cancel. This could works when you a hike in the price. You might have been frightened by the spike in price for subscription at Xfinity.

“The number of devices connected in Xfinity households has skyrocketed 12X since 2018, and the need for fast, reliable, and secure Internet will continue to grow,” said Bill Connors, President of Xfinity, Comcast Cable. “That's why today, Xfinity is increasing speeds for most of our customers across the country.”

For most households with three or four people living together, a 300 Mbps internet download is enough for the various uses ranging from online gaming, streaming, and general browsing. According to the Tech21Centry website, 300 Mbps can download a 5-Gigabyte movie file in only 2.2 minutes.

Is Xfinity 1000 Mbps worth it? ›

The gigabit download speed is useful for home entertainment use, but only if you have multiple 4K screens in your house and a large floorplan with 4+ bedrooms. The Xfinity Gigabit Extra offers higher speeds, but for the extra cash, most people won't notice the difference between 25 and 35 Mbps upload speed.

Xfinity Gigabit Internet service has advanced, next generation technology, with WiFi download speeds of up to 1000 Mbps (up to 1200 Mbps in some areas) and upload speeds of up to 35 Mbps. Speeds are delivered over our Hybrid Fiber-Coax (HFC) network, which uses the communication lines that already exist in most homes.

An internet speed of 100 Mbps is fast enough for a household of up to four people if they're streaming videos in HD, participating in video chat meetings over Skype or Zoom, and playing multiplayer online games.

According to Speedtest.net, the average fixed broadband speed in the United States as of March 2023 is 197 Mbps download and 23 Mbps upload.

Basic Service = 3 to 8 Mbps. Medium Service = 12 to 25 Mbps. Advanced Service = More than 25 Mbps. Mbps (Megabits per second) is the standard measure of broadband speed.

What is the Xfinity upload speed? Xfinity cable plans have a maximum upload speed of 35 Mbps. Base plans have lower uploads, ranging from 5 Mbps on the entry plan up to 10–20 Mbps for their mid-tier plans.

Can I Get Xfinity To Increase My Upload Speed. Xfinity customer support is always catering to the customers' needs and preferences. Although it's offering higher tiers with better upload speeds, you can still reach out to the support center by calling 1-844-572-2220 and asking for a speed upgrade.

A download speed of 200Mbps allows you to stream ultra-HD video on 8 devices at the same time, or download a HD movie in 3 minutes. If you're using a broadband internet connection with download speeds of 200Mbps, you can comfortably stream ultra-HD quality video on up to 8 devices at the same time.

Typically, an internet speed of 100 to 200 Mbps and above is really good, especially if you're working from home and spending a few hours in Zoom or Microsoft Teams meetings, fast internet is a huge plus. You're less likely to run into quality issues.

Simply put, internet speeds in the 100–200 Mbps range are ideal for most households since they can handle common activities like streaming and video chat for two to five users at once.

How many devices can connect to 100mbps? ›

With 100 Mbps internet, you should have no problem connecting up to six users or 10 devices at the same time. If you start to notice issues when people are streaming, gaming or downloading on different devices at the same time, you might want to consider a larger plan.

Is 100 Mbps good for working from home? Yes, 100 Mbps is a good internet speed for working from home if you plan to use Zoom, send emails, surf the web, and stream video in 4K. A download speed of 100 Mbps should be adequate for a household of 4 members or more.